Shipping policy
At DEVI SUTRA, every product is handcrafted and made to order with great care. Please read our shipping policy before placing your order.
Processing Time
As each product is handmade, orders are prepared within 12-15 business days after the order is confirmed and the required advance payment is received.
For large or customized orders, processing may take longer. We will inform you in advance if additional time is required.
Shipping
- We offer Free Shipping across India.
- Orders are shipped through trusted courier partners.
- Once your order is dispatched, you will receive the tracking details via WhatsApp or email.
Delivery Time
Delivery usually takes 3–10 business days, depending on your location.
Remote areas may require additional delivery time.
Order Tracking
Tracking details will be shared once your order has been shipped.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are correct before placing your order. DEVI SUTRA is not responsible for delays caused by incorrect information provided by the customer.
Delays
While we strive to deliver every order on time, delivery delays caused by courier companies, weather conditions, natural disasters, public holidays, or other unforeseen circumstances are beyond our control